What’s Next for AI in the Financial Back Office?

What’s Next for AI in the Financial Back Office?

The financial back office has undergone numerous upgrades in recent years, thanks to rapid advancements in AI. Emerging trends continue to assist in revolutionizing parts of the financial back office, such as accounts payable, finance, supply chain management, and...
Preventing Duplicate Payments

Preventing Duplicate Payments

One area where even the most professional back-office teams experience mistakes is duplicate payments. These errors, where the same invoice is paid more than once, can lead to negative consequences, from strained vendor relationships and wasted resources to skewed...
Innovative Vendor Management

Innovative Vendor Management

Clinging to outdated vendor management practices is a surefire way to fall behind. Embracing innovation with your vendors isn’t just about adopting the latest technology; it’s about fostering stronger relationships, mitigating risks, and driving greater...
Strategies to Enhance Back Office Quality

Strategies to Enhance Back Office Quality

The back office is where crucial administrative and support functions like data processing, accounting, IT support, and compliance take place. While not directly customer-facing, the efficiency and accuracy of back office operations profoundly impact the entire...
ERP Agnostic Technology

ERP Agnostic Technology

Today, businesses rely on a complex ecosystem of software and technology solutions to operate efficiently. One crucial component is the ERP, which integrates core business processes like finance, HR, and supply chain management. However, not all technologies work well...
Finding Hidden Back-Office Costs

Finding Hidden Back-Office Costs

When it comes to costs, organizations frequently look to the back office when looking for places to save money; however, this is likely due to not understanding all of the functions that the back office is responsible for. This isn’t to say that there aren’t areas...
Choosing the Right Technology: Cloud-Hosted Solutions

Choosing the Right Technology: Cloud-Hosted Solutions

In the world of back-office technology, finding the solutions that best fit your organization is incredibly important. One factor many organizations must decide on is whether to opt for on-premise or cloud-hosted solutions. Although the cloud is increasingly emerging...
5 Helpful Vendor Portal Features

5 Helpful Vendor Portal Features

Vendor portals are incredibly helpful for organizations that have to deal with more than one vendor, complicated onboarding processes, and more. Vendor portals are a great way to centralize communication, collaboration, and transaction management with your vendors....
ICG Consulting Is Now ICG Innovations

ICG Consulting Is Now ICG Innovations

Exciting news for our organization: we have rebranded! ICG Consulting is now ICG Innovations. This isn’t just a new name; it reflects a fundamental shift that started years ago in our approach to delivering tangible results for our clients. For those unfamiliar...