Innovative Vendor Management

Innovative Vendor Management

Clinging to outdated vendor management practices is a surefire way to fall behind. Embracing innovation with your vendors isn’t just about adopting the latest technology; it’s about fostering stronger relationships, mitigating risks, and driving greater...
Strategies to Enhance Back Office Quality

Strategies to Enhance Back Office Quality

The back office is where crucial administrative and support functions like data processing, accounting, IT support, and compliance take place. While not directly customer-facing, the efficiency and accuracy of back office operations profoundly impact the entire...
ERP Agnostic Technology

ERP Agnostic Technology

Today, businesses rely on a complex ecosystem of software and technology solutions to operate efficiently. One crucial component is the ERP, which integrates core business processes like finance, HR, and supply chain management. However, not all technologies work well...
Finding Hidden Back-Office Costs

Finding Hidden Back-Office Costs

When it comes to costs, organizations frequently look to the back office when looking for places to save money; however, this is likely due to not understanding all of the functions that the back office is responsible for. This isn’t to say that there aren’t areas...
Choosing the Right Technology: Cloud-Hosted Solutions

Choosing the Right Technology: Cloud-Hosted Solutions

In the world of back-office technology, finding the solutions that best fit your organization is incredibly important. One factor many organizations must decide on is whether to opt for on-premise or cloud-hosted solutions. Although the cloud is increasingly emerging...
5 Helpful Vendor Portal Features

5 Helpful Vendor Portal Features

Vendor portals are incredibly helpful for organizations that have to deal with more than one vendor, complicated onboarding processes, and more. Vendor portals are a great way to centralize communication, collaboration, and transaction management with your vendors....
ICG Consulting Is Now ICG Innovations

ICG Consulting Is Now ICG Innovations

Exciting news for our organization: we have rebranded! ICG Consulting is now ICG Innovations. This isn’t just a new name; it reflects a fundamental shift that started years ago in our approach to delivering tangible results for our clients. For those unfamiliar...
Outsourcing vs. Automation in Document and Data Capture

Outsourcing vs. Automation in Document and Data Capture

Efficiently capturing and processing information from paper documents and various digital sources is crucial for smooth business operations, informed decision-making, and maintaining a competitive edge. Many organizations must choose between outsourcing their document...
How to Improve Accounts Payable Performance

How to Improve Accounts Payable Performance

A smooth, efficient accounts payable process ensures timely vendor payments, maintains good relationships, and contributes to a healthy bottom line. However, a sluggish or error-prone AP department can lead to late payment penalties, strained vendor relationships, and...