Blog
How Back-Office Chatbots Fuel Data-Driven Decisions
While chatbots are mostly known to be used for customer service, their potential within the financial and operational back office is rapidly...
The Impact of AI on Back Office Operations
The financial back office encompasses numerous crucial, historically time-consuming tasks that are prone to human error; however, with the aid of...
Multifaceted ERPs vs. ICG’s Solutions
Choosing the right back-office solutions can feel like navigating a maze. For businesses looking to optimize their back-office operations, the...
Solution for Non-Standard Invoices
Invoice processing can be a major drain on resources for finance and accounts payable teams, especially when dealing with invoices that don't...
Using a Vendor Portal to Consolidate Systems
Is your AP team constantly fielding calls and emails from vendors asking about invoice status? Are you juggling multiple backend systems, trying to...
Out-of-the-Box Software vs. ICG Approach
Choosing the right back office technology is a critical decision for any organization. It can be the difference between streamlined, efficient...
What To Do About Vendor Fraud
Balancing fraud prevention with a user-friendly vendor experience is a critical challenge for businesses today. Striking the right balance between...
Internal IT Build vs. ICG Innovations
When it comes to developing and implementing new technology and systems for your financial back office, a common question arises: Should we rely on...
Dynamic Discounting and Budgeting Season
Budgeting season is a critical time for all businesses, but particularly within the financial back office. It's a period of intense scrutiny,...
Choosing the Right Technology: AI
With technology becoming more and more advanced, keeping up with the trends is no longer enough for companies to thrive. Instead, businesses must...
Is a Bolt-On Solution Right for Your Back Office?
In the world of ERP systems and the financial back office, you might often hear the term "bolt-on" solution. But what exactly is a bolt-on, and is...
Fixed And Dynamic Workflows
Not all automation is created equal. The two primary approaches, fixed and dynamic workflows, serve different purposes and play distinct roles in a...
How Back-Office Chatbots Fuel Data-Driven Decisions
While chatbots are mostly known to be used for customer service, their potential within the financial and operational back office is rapidly...
The Impact of AI on Back Office Operations
The financial back office encompasses numerous crucial, historically time-consuming tasks that are prone to human error; however, with the aid of...
Multifaceted ERPs vs. ICG’s Solutions
Choosing the right back-office solutions can feel like navigating a maze. For businesses looking to optimize their back-office operations, the...
Solution for Non-Standard Invoices
Invoice processing can be a major drain on resources for finance and accounts payable teams, especially when dealing with invoices that don't...
Using a Vendor Portal to Consolidate Systems
Is your AP team constantly fielding calls and emails from vendors asking about invoice status? Are you juggling multiple backend systems, trying to...
Out-of-the-Box Software vs. ICG Approach
Choosing the right back office technology is a critical decision for any organization. It can be the difference between streamlined, efficient...
What To Do About Vendor Fraud
Balancing fraud prevention with a user-friendly vendor experience is a critical challenge for businesses today. Striking the right balance between...
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