Choosing the Right Technology: Customization

Choosing the Right Technology: Customization

Your back-office operations play a crucial role in achieving efficiency. To streamline processes, enhance data management, and foster growth, selecting the right software is essential. But what sets a great back-office solution apart? There are many answers to this,...
Future-Proofing Your Back Office

Future-Proofing Your Back Office

Once seen as a purely operational department, the back office has grown in importance and now plays a critical role in a company’s overall strategy. Its efficiency and adaptability directly impact an organization’s bottom line and overall competitiveness....
ICG’s Cloud-Hosted Solutions

ICG’s Cloud-Hosted Solutions

ICG’s cloud-hosted solutions offer benefits for streamlining and reducing costs in their operations. Here are some reasons you should consider using our cloud-hosted solutions: Cost-effective: Our cloud-hosted solutions are offered on a pay-as-you-go model, which...
Grow Your Business Without Adding Back-Office Headcount

Grow Your Business Without Adding Back-Office Headcount

Congratulations! Your business is booming. Sales are climbing, and you’re ready to take things to the next level. But before you hit the “hire” button on a bunch of new back-office staff, consider this: there are ways to achieve growth without adding...
Future-Proofing Your Back Office

Workflow Options in Back-Office Automation

Rules-based workflows and ad hoc workflows represent two different approaches to managing processes within an organization. Understanding the goals of the business process(es) that need a workflow solution is key to making a good decision. In this blog, we will...