70K

Invoices Per Year

$145M+

Annual Spend

200

Users

Challenge

• Invoices were coming in through multiple channels opening Terrible’s up to numerous duplicate invoices
• Existing AP Workflow solution was slow and did not meet the needs of a growing company
• Existing AP Workflow could not accommodate Terrible’s approval hierarchy automation needs
• One place for Terrible’s to search for invoices instead of the many disparate systems
• The ERP did not allow spend analytics required by executive staff

Solution

• Document & Data Capture
• AP Workflow – NonPO

Results

• Channelling invoices into one primary entry point allowed system enabled checks to automatically identify duplicates
• Flexible NonPO workflow with a simple-to-use interface improved departmental efficiencies and invoice cycle times.
• ICG’s configurable Approval Hierarchy was implemented, allowing the system to determine the required approvals
• ICG configured integrations with various Terrible’s systems to allow a one-stop shop for invoice search and retrieval regardless of invoice type/system of record
• ICG configured reports based on workflow and ERP data to provide spend metrics specific to Terrible’s needs