Document & Data Capture Options

Document and data capture has long been one of the most discussed and researched technologies in the financial back-office and accounts payable worlds. The need to automate the digitization of documents and the capturing of data from those documents was the driver of the development of both OCR and workflow technologies, starting back in the 1980s. Companies with high-volume transaction processing requirements must process incoming invoices for payment, therefore driving the need for utilizing emerging advances in computing technology to develop document and data capture technologies. The constantly changing environment is why so many document and data capture options exist.

These environments process these documents and retrieve the critical data contained therein. Before the advent of document and data capture automation, this meant employing many human resources to manually enter data from the incoming paper documents into financial and claims processing systems. The advent of document imaging and related OCR software was the beginning of a new era for these large processing operations.

Like everything else around us, the world of capture has evolved, and there are more choices than ever before to obtain the documents and data critical to running your businesses. Many methods now include web form submissions, emailing invoices embedded in PDF files, EDI, and evaluated receipts. These are just a few of the more popular methods of digitizing documents and electronically capturing data without the need for manual data entry.

More Than OCR

Many document and data capture solutions are cloud-hosted and can be easily incorporated into an AP Automation system. One of the more popular methodologies is the use of vendor portals to take advantage of some of the other electronic capture solutions:

  • PO Flip: Pull lines from PO in the back-end financial system to populate the invoice
  • Invoice Web Form: Vendor provided data entry via a web form
  • File Submit: Submit billing files via the portal in defined formats
  • EDI light: Vendor-supplied data for lost or dropped EDI data from a transmission
  • Document Assembly: Parse out PDF files into individual invoice documents for data capture

Through integrations or interfaces, buying companies can take electronic data and import that data into their ERP or back-end financial systems with little to no human intervention. These processes not only save money and allow companies to redeploy resources to more value-added tasks, but also decrease cycle times, which allows companies to take advantage of early pay discounts offered or even to implement a dynamic discounting program.

There are many opportunities for companies to “up their game” when it comes to capturing actionable data with minimal or no human intervention. The methods you choose depend on several factors, including vendor makeup, technological footprint, and management support.

Automated data capture is one example of how document and data capture are unlike OCR. ADT encompasses the use of AI and ML for the capture of information from more complicated documents.

Get Started

One of the first steps in evaluating what options may be available in your organization starts with a vendor stratification exercise. To perform this task, you can evaluate each of your vendors based on volumes, level of spend, criticality of products and services provided, level of discounting offered, technological savvy, current document/data submission methodologies, and the perceived potential to adapt to new methodologies.

If you would like to evaluate how your organization can take advantage of capture technologies or need help in developing a supplier stratification exercise, contact ICG today, and we can set up a conversation with your team. If you would like to view a demo of some of the solutions and methodologies we have discussed, request a demonstration.

Posts you might like:

Driving Gaming and Hospitality Success

In the gaming and hospitality sectors, the spotlight usually shines on the "front of house." But as any seasoned operator knows, the magic that happens in front of the guest is only possible because of the machinery running behind the scenes. In 2026, staying...

How to Improve Quality in Back-Office Operations

The back office is the foundation for strong finances for an organization. While traders and advisors close deals, the back office ensures those deals are cleared, settled, and compliant. However, because these operations are often "invisible" until something goes...

How to Reduce Back-Office Disputes and Error Rates

While sales teams bring revenue through the front door, the back office ensures that revenue doesn't leak out through the back. One of the most significant leeches of the bottom line is the cost associated with disputes and high error rates. Whether it’s a billing...

Eliminating Manual Data Entry

2026 is the year that we all completely eliminate manual data entry within our organizations. Although manual data entry can seem like the easiest way to complete tasks, it can often be more of a liability than a benefit. To go about eliminating manual data entry,...

Preparing for 2026 with ICG

The financial back office is on the cusp of (or already undergoing, depending on who you ask) a dramatic transformation. With 2026 just around the corner, the convergence of advanced technologies, heightened regulatory pressure, and a global demand for real-time...

Protecting the Financial Back Office from Holiday Scams

The holiday season brings joy, but it also marks a peak time for opportunistic cybercriminals. While it may feel like your organization isn't at risk, your financial back office is a prime target. With the usual increase in transaction volume, temporary staffing, and...

ICG’s 2025 Top Blog Posts

This year at ICG, we've covered a lot of important topics regarding the financial back office on our blog. Here is a list of ICG's top blog posts for 2025, as well as a short synopsis of each one. ICG Consulting Is Now ICG Innovations Exciting news for our...

Why Responsible AI is Non-Negotiable

In the financial back office—the engine room of any enterprise—efficiency, accuracy, and security are not aspirations; they are existential requirements. The surge of Artificial Intelligence promises transformational improvements, yet its deployment must be approached...

Why the Back Office is Crucial for Financial Health

When you think of a thriving business, images of innovative products, dynamic sales teams, or captivating marketing campaigns often come to mind. But beneath the surface, there are many essential functions ensuring everything runs smoothly; these are the back office....

What AI Does in the Back Office (And What It Doesn’t)

Recently, the financial back office has been abuzz with the promises of AI. From automating tedious tasks to providing unprecedented insights, the hype suggests a future where AI handles everything seamlessly. But what's the real story? While AI undoubtedly holds...