Automated PO dispatch & update solutions deliver value, savings, and efficiency. They rapidly deploy in a centralized or remote processing environment, supporting healthy supply chains. Cloud-hosted and portal-based, ICG’s PO dispatch & update solution automates the delivery of purchase orders to your vendors. It also facilitates communication so that your vendors receive, acknowledge, and respond promptly to purchase orders. This ensures products and services arrive on time and within the parameters stated on the purchase order.
The solution employs timers so that POs move through the approval process promptly. If a PO remains inactive, escalating notifications go to internal and vendor contacts until a certain action occurs. In many companies, time is of the essence for vendors to fulfill a purchase order by shipping or delivering the procured product or service promptly. Failure to do so can cause downtime, additional costs, delays, and other downstream consequences for your business and your customers.
Benefits
Knowing that your vendors have received, acknowledged, and accepted/rejected your purchase order is an important first step. If the vendor has any questions or disputes with the terms of your PO, you and your vendor can resolve those disputes in a collaborative, real-time scenario, so you can avoid costly delays or allow you to use alternative sources.
In many industries, especially for specific products, services, or commodities, it is critical for a smooth-running supply chain operation that the supplier acknowledges receipt of the PO and acceptance to fulfill it. It is also critical in many scenarios to require the vendor to provide real-time updates. Vendors must communicate any departure from requested products, quantities, ship dates, ship times, methods, etc., as soon as possible and provide updated information.
Get Started
ICG’s automated PO Dispatch & Update solution is a highly configurable application that enables you to be proactive in requiring selected vendors for specific purchase orders to provide updates for critical shipments and communicate the status quo or any deviations promptly. For any changes to the original order, specifics of the deviation, corrective action, and updated information are required. By taking this proactive approach, you can better manage your critical supply chains and avoid costly delays and last-minute surprises. ICG’s solution even provides the buying organization with the capability to request updates on specific line items within the PO. Your organization can also automate this proactive approach to obtaining updates from your supplier, leading to resource savings.
There is no reason for your procurement department or field operations to be caught off guard by a late delivery, product shortage, or other conditions that negatively impact time-sensitive operations. Keep your supply chains running smoothly and predictably by eliminating any uncertainty of your suppliers fulfilling purchase orders within the time frames and terms negotiated without advanced notice of any changes.
This dynamic, cloud-hosted solution deploys as a module on a vendor portal or a stand-alone application. Real-time communication and transaction updates between you and your vendor 24/7. Through integration with your ERP and other supply chain systems, vendors can provide up-to-date information that you can react to.
Contact ICG today for more information on automated PO dispatch & update solutions or to schedule a demo for you and your team.