ICG Consulting Is Now ICG Innovations

ICG innovations driving efficiency

Exciting news for our organization: we have rebranded! ICG Consulting is now ICG Innovations. This reflects a fundamental shift that started years ago in our approach to delivering tangible results for our clients.

For those unfamiliar with ICG, we’ve long been a trusted partner for businesses seeking to optimize their back-office operations. We’ve built a reputation for providing strategic recommendations, helping companies streamline processes, improve efficiency, and drive growth. However, we realized that our clients needed more than just advice – they needed solutions. After clients began to ask us to implement the solutions we suggested, we pivoted towards creating solutions rather than just consulting.

ICG Innovations has been building and implementing the solutions we recommended to clients for a while now. We’re taking our deep understanding of back-office challenges and transforming them into practical, powerful tools that make a real difference.

ICG does not dispatch out-of-the-box solutions. We believe that every organization performs best with solutions tailored to them. That’s why we work with your team to understand your processes before creating your solutions. We have the tools needed to handle a variety of solutions, from automating workflows, integrating systems, developing vendor portals, and more.

What Does This Mean for You?

Our specialization remains firmly rooted in back-office solutions. We understand the intricacies of finance, AP, operations, and other essential functions, allowing us to develop solutions that seamlessly integrate with your existing infrastructure and drive measurable results. We will continue to provide world-class solutions for all of our current and future clients with no interruption to them.

“This is an incredibly exciting time for ICG,” says ICG’s Lynn Fearn. “We’ve always been passionate about helping our clients succeed, and now, our name better reflects all that we offer. We’re thrilled to continue being on the leading edge of back-office technology as ICG Innovations.”

The Future is Innovative

The move from ICG Consulting to ICG Innovations marks a significant milestone in our journey. We’re committed to staying at the forefront of back-office technology, continuously innovating and developing solutions that empower businesses to thrive. We have a lot planned, and we are very excited to share it with you in the future. Stay tuned for updates on our latest projects, insights, and more!

To learn more about ICG or request a free demo, contact us.

Posts you might like:

Key Accounts Payable KPIs for Financial Health

Accounts Payable is a wealth of data that, when managed correctly, protects cash flow and strengthens vendor relationships. To ensure that AP is strategic, it is important to track accounts payable KPIs to monitor how your department is doing. Here are the essential...

8 OCR Best Practices

In the financial back office, Optical Character Recognition is the bridge between a mountain of paperwork and a streamlined digital workflow. But as any operations manager knows, poorly implemented OCR is just a faster way to create more errors. To achieve zero-touch...

Why Your Vendor Portal Needs a Built-in Dispute Workflow

A vendor portal is often touted as the ultimate solution for transparency in Accounts Payable. It gives suppliers a window into their invoice status and payment dates, theoretically reducing the number of "where is my money?" phone calls. A portal without workflows...

Top 5 Challenges in the Financial Back Office in 2026

The digital age has fully reached maturity in 2026. Although many businesses were previously coming into this transformation, today this process has fully taken place. Now, organizations are in the stage of making improvements rather than establishing themselves...

Efficiency in High-Volume Accounts Payable

One of the things that can stop buying companies from scaling is not knowing how to handle high-volume accounts payable. Creating smooth and efficient processes is essential for organizations with 5,000 to over 10,000 invoices monthly, or even over 100,000 annually....

Procurement Risks & How to Minimize Them

In 2026, procurement operates in a state of permanent volatility. Supply chain disruptions are to be expected. If you are managing a supply chain today, you are playing the role of both buyer and risk manager. Here are some of the most common procurement risks and how...

Why Your Vendor Portal Needs Invoice Search Functionality

If you’ve ever worked in Accounts Payable or Procurement, you're familiar with vendors asking for updates on a specific invoice that was sent three weeks ago. While invoice submission gets the data into your system, invoice search is what keeps it from becoming a...

Why Your Vendor Portal Needs Invoice Submit Functionality

If your Vendor Portal is currently just a digital library where suppliers download PDFs and view static purchase orders, you need an upgrade. The most critical bridge between you and your vendors is the invoice. If that bridge is still built on manual email...

Why Your Vendor Portal Needs Dispute Functionality

Dispute functionality within your vendor portal is a great starting point for healthy, transparent, and efficient vendor relationships. Without a centralized way to flag issues, disputes can get buried in endless email chains or lost in missed phone calls and...

Key Accounts Payable Metrics

If you aren't measuring your AP performance, you could be leaving money on the table—either through missed discounts, late fees, or sheer operational inefficiency. Here are the essential accounts payable metrics every financial back office should track to move from...