ICG’s Delivery Models

At ICG, we offer several cloud-hosted options for all our solutions: Vendor Management, Vendor Onboarding, Vendor Portal, Dynamic Discounting, AP Automation, Data Capture, Workflow, and PO Dispatch & Update. In this blog post, we’ll discuss ICG’s delivery models for financial back office solutions.

Cloud Hosting

ICG employs a flexible model that offers our clients both Single-tenant and Multi-tenant models. ICG will host and manage your specific solution in the cloud, with ICG providing infrastructure, support, and upgrades. With no application sharing, you own your data and documents and have complete 24/7 access to them!

ICG has designed a highly flexible hosting solution that goes beyond the traditional software hosting models. ICG’s single-tenant model offers our clients the security and configurability of a private cloud that meets their specific business and IT needs while maintaining a corporate look and feel. Our clients can benefit from a fully customizable portal that looks like an on-premise application without the need for all of the costs and overhead associated with on-premise solutions. And with ICG’s flexible ERP and systems integration options, your IT department will be happy too. Both our multi- and single-tenant models offer our client partners the ability to make changes and upgrades rapidly without waiting for the next major release.

These new cloud-hosted models offer the cost benefits of SaaS while allowing you to configure the solution to your needs. Whether single or multi-tenant, there is no sharing of applications, data, or documents. You can take advantage of complex, process-driven solutions without all of the IT overhead and internal systems to manage these processes and the time needed to implement systems on-premise.

Get Started with ICG

Let ICG help you save costs without sacrificing data security. ICG partners with Amazon Web Services and Sysdig to deliver a high level of security and monitoring to ensure all of your data and documents are secure.  Contact us today, and a member of our team will answer your questions and explore which hosting option will work best for your business. You can also watch a short video on ICG’s comprehensive delivery models and solutions.

Blog Home

Learning Center

Post Categories

Pinned Posts

Posts you might like:

Procurement Risks & How to Minimize Them

In 2026, procurement operates in a state of permanent volatility. Supply chain disruptions are to be expected. If you are managing a supply chain today, you are playing the role of both buyer and risk manager. Here are some of the most common procurement risks and how...
Read the Full Post

Why Your Vendor Portal Needs Invoice Search Functionality

If you’ve ever worked in Accounts Payable or Procurement, you're familiar with vendors asking for updates on a specific invoice that was sent three weeks ago. While invoice submission gets the data into your system, invoice search is what keeps it from becoming a...
Read the Full Post

Why Your Vendor Portal Needs Invoice Submit Functionality

If your Vendor Portal is currently just a digital library where suppliers download PDFs and view static purchase orders, you need an upgrade. The most critical bridge between you and your vendors is the invoice. If that bridge is still built on manual email...
Read the Full Post

Why Your Vendor Portal Needs Dispute Functionality

Dispute functionality within your vendor portal is a great starting point for healthy, transparent, and efficient vendor relationships. Without a centralized way to flag issues, disputes can get buried in endless email chains or lost in missed phone calls and...
Read the Full Post

Key Accounts Payable Metrics

If you aren't measuring your AP performance, you could be leaving money on the table—either through missed discounts, late fees, or sheer operational inefficiency. Here are the essential accounts payable metrics every financial back office should track to move from...
Read the Full Post

What to Look for in a Modern Back-Office Solution

As organizations scale, spreadsheets and legacy systems that were once considered "good enough" can become liabilities to an organization. When this happens, it's probably time to start looking for a modern back-office solution that actually fuels growth. But what are...
Read the Full Post

Can Your ERP Really Do It All?

ERP systems are often sold as the single source of truth for your organization. But as many IT directors or CFOs will tell you after a year of implementation, "all-in-one" often comes with an asterisk. Either it isn't really all in one, there are extra fees, and more....
Read the Full Post

Top 6 Ways to Earn Vendor Loyalty

For companies with vendors, it's all about how you treat them. Vendor loyalty is about building a frictionless, transparent partnership that makes you the "customer of choice." When vendors are loyal to you, they prioritize your orders during supply chain crunches,...
Read the Full Post

Driving Manufacturing Success

Behind every high-performing organization is the financial back office, keeping the lights on and the gears running. For manufacturers juggling complex vendor relationships and high transaction volumes, ICG Innovations provides the functionality to turn any back...
Read the Full Post

PCards, Visibility, and Fraud Prevention

Why PCards are the Back Office’s Best Defense For decades, the "old way" of managing company spend was built on a foundation of trust and a mountain of paper. You’d mail a check, wait for a bank statement, and spend the first week of the following month playing...
Read the Full Post