When a vendor flags a transaction as fraudulent or incorrect, a complex system of verification, regulatory compliance, and communication kicks into gear. Efficient dispute workflows are a critical component of both the vendor and buyer experience. Let’s break down the...
Even the most sophisticated of back offices experience disputes or cases with their vendors. It’s unavoidable. A dispute in the back office is a breakdown in the flow of capital between vendor and buyer that can lead to liquidity issues, regulatory fines, and...
Invoice processing is one of the most important aspects of the financial back office, especially since there are so many different invoice types and formats. If you’ve ever spent hours hunting down a missing purchase order, you know the pain of manual invoice...
For decades, computing was simple: we wanted to talk to our machines, and more importantly, we wanted them to understand us. Not just the commands we typed, but the nuances, the sarcasm, and the intent behind our words. Natural Language Processing, or NLP, is the...
In the early days of a startup, buying things is simple: someone grabs the company credit card, buys the software or the office supplies, and moves on. But as a business scales, that method quickly turns into a financial headache. While it might seem like just another...
