Supplier onboarding is as varied in process and execution as any business process. Every organization takes a somewhat different approach to vendor onboarding and building a database of qualified, potential vendors. Some differences in approach stem from industry...
The COVID-19 pandemic brought about many changes in our daily lives, many of which were temporary. But other aspects of our daily and professional lives will be changed for the long term. One such example is the rise of the remote workforce. Aiding in the adoption of...
Companies that value efficiency and are willing to invest in back-office applications that promote high levels of vendor self-service are getting ahead in the business world. Using cloud-hosted tools such as vendor portals, AP automation, PO dispatch & update,...
One consequence of the new world we find ourselves in is a necessary move to a more remote workforce. While this trend ebbed and flowed before the onset of COVID-19, it has become a business continuity initiative for companies trying to survive and a tactical...
While we celebrate the coming of 2021, many challenges remain before us. At ICG, we are optimistic about the weeks and months ahead, and with the proper planning and preparation, opportunity abounds in this new year and new world. 2021 Financial Back Office Goals Do...
We wanted to take this opportunity to introduce ICG’s new licensing and pricing model. First, all of our solution pricing will still be based on a “fixed fee” model where what we quote is what you pay… period! What has changed is that we...
What is Vendor Self-Service? Vendor self-service is a popular trend in procurement, accounts payable, and finance because of the tremendous value it delivers. Vendor self-service is the process by which vendor management activities are directed away from the buying...
Finance and treasury departments are arming themselves with tools and processes to help monitor, conserve, and maximize cash returns in uncertain times. Accounts payable can also play a prominent role in the cash optimization process. After all, accounts...
What is a Functionality Gap? Business process functionality gaps are the discrepancy between the desired or ideal capabilities of a business process and its current performance. They occur when a process fails to meet the needs or expectations of the organization, and...
Obtaining and sharing critical supplier information between different functional areas can be frustrating for many organizations. Siloed organizational structures, disparate systems that don’t communicate with each other, and differing business objectives...