ICG’s 2025 Top Blog Posts

This year at ICG, we’ve covered a lot of important topics regarding the financial back office on our blog. Here is a list of ICG’s top blog posts for 2025, as well as a short synopsis of each one.

ICG Consulting Is Now ICG Innovations

Exciting news for our organization: we have rebranded! ICG Consulting is now ICG Innovations. This reflects a fundamental shift that started years ago in our approach to delivering tangible results for our clients. Why did we change our name, and what does this mean for you? Learn more in this post.

Choosing the Right Technology Series

This blog series talks about many of the different components that play a role in choosing new technology for your organization. From AI to scalability to security, we discuss different aspects of back office technology that your organization may be interested in. Learn more by clicking the link.

5 Ways to Make Your Vendor Experience Better

For anyone working in procurement, accounts payable, or even project management, vendors are critical partners in your company’s success, which is why it’s crucial to make your vendor experience better. A smooth, efficient, and even pleasant vendor experience can lead to better pricing, stronger relationships, more innovation, and even a competitive edge. Learn how to make the vendor experience better in this blog post.

What to Do About Vendor Fraud

Balancing fraud prevention with a user-friendly vendor experience is a critical challenge for businesses today. Striking the right balance between the two is essential. Fortunately, technology and smart process design can make it possible to have both security and efficiency. What should you do about vendor fraud? Check out this blog post.

Out-of-the-Box Software vs. ICG Approach

Choosing the right back office technology is a critical decision for any organization. It can be the difference between streamlined, efficient operations and a mess of manual workarounds, half-working systems, and imperfect solutions. When it comes to selecting a solution, many businesses face a key choice: a ready-made, out-of-the-box software or a more customized solution. Learn which is right for you in this blog post.

Is a Bolt-On Solution Right for Your Back Office?

In the world of ERP systems and the financial back office, you might often hear the term “bolt-on” solution. But what exactly is a bolt-on, and is it the right move for your organization’s financial operations? Learn more here.

What AI Does in the Back Office (And What It Doesn’t)

Recently, the financial back office has been abuzz with the promises of AI. From automating tedious tasks to providing unprecedented insights, the hype suggests a future where AI handles everything seamlessly. But what’s the real story? While AI undoubtedly holds immense potential, it’s crucial to understand that it isn’t a magic bullet or a fix-all. It’s a powerful tool that, like any tool, needs to be used efficiently and often in conjunction with other technologies to truly deliver the results promised. Learn more in this blog post.

Learn More

ICG is always on the leading edge of innovation — it’s in our name! It’s been a great year of blog posts, and we intend to continue with this energy into the new year. Keep up with our blog in 2026 to continue to stay up to date on the latest financial back office discourse.

Posts you might like:

How to Improve Quality in Financial Back-Office Operations

The back office is the foundation for strong finances for an organization. While traders and advisors close deals, the back office ensures those deals are cleared, settled, and compliant. However, because these operations are often "invisible" until something goes...

How to Reduce Back-Office Disputes and Error Rates

While sales teams bring revenue through the front door, the back office ensures that revenue doesn't leak out through the back. One of the most significant leeches of the bottom line is the cost associated with disputes and high error rates. Whether it’s a billing...

Eliminating Manual Data Entry

2026 is the year that we all completely eliminate manual data entry within our organizations. Although manual data entry can seem like the easiest way to complete tasks, it can often be more of a liability than a benefit. To go about eliminating manual data entry,...

Preparing for 2026 with ICG

The financial back office is on the cusp of (or already undergoing, depending on who you ask) a dramatic transformation. With 2026 just around the corner, the convergence of advanced technologies, heightened regulatory pressure, and a global demand for real-time...

Protecting the Financial Back Office from Holiday Scams

The holiday season brings joy, but it also marks a peak time for opportunistic cybercriminals. While it may feel like your organization isn't at risk, your financial back office is a prime target. With the usual increase in transaction volume, temporary staffing, and...

Why Responsible AI is Non-Negotiable

In the financial back office—the engine room of any enterprise—efficiency, accuracy, and security are not aspirations; they are existential requirements. The surge of Artificial Intelligence promises transformational improvements, yet its deployment must be approached...

Why the Back Office is Crucial for Financial Health

When you think of a thriving business, images of innovative products, dynamic sales teams, or captivating marketing campaigns often come to mind. But beneath the surface, there are many essential functions ensuring everything runs smoothly; these are the back office....

What AI Does in the Back Office (And What It Doesn’t)

Recently, the financial back office has been abuzz with the promises of AI. From automating tedious tasks to providing unprecedented insights, the hype suggests a future where AI handles everything seamlessly. But what's the real story? While AI undoubtedly holds...

The Life Cycle of an Invoice for Buyers

The invoice is a crucial document that demands payment for goods or services delivered. It undergoes a fascinating, multi-stage life cycle. Understanding this process is key to maintaining healthy cash flow, accurate financial records, and strong vendor relationships....

3 Strategic Moves to Transform Your Financial Back Office

For too long, the financial back office has been viewed as a necessary evil, a place where transactions are processed and risks are managed. It wasn't viewed in a strategic way, and back-office upgrades were seen as low priority. But today, this perspective is...