A vendor portal allows vendors to access and provide the buying company with the necessary documents and data necessary to work together. They also receive access to resources provided by the buying company related to the transactions between the two organizations. Submitting invoices, tracking payments, and submitting payment disputes are popular activities on a vendor portal. Sounds pretty straightforward forward right?
In reality, vendor portals provide a wide range of functionality that allows buying and selling companies to collaborate, communicate, and transact efficiently. A vendor portal allows this level of collaboration no matter where the parties reside since geography and time of day are no longer barriers to efficient communication and collaboration. The portal itself is the mechanism that allows buyers and sellers to work together, but the real benefit is the customizable functionality that can be built into these portals.
Some popular functions of vendor portal technology:
- Vendor management
- Vendor onboarding
- AP automation
- eInvoicing
- Web invoicing
- PO flip
- Payment inquiry
- Dispute submission & tracking
- Dynamic discounting
- Document assembly and data capture
- Supplier vetting
- Spend analysis
- Spend management
- Data validation (TIN validations, DUNS number, etc.)
- License, certification, insurance certificate (including expiration management)
- Purchase order dispatch and tracking
- RFP/RFQ/RFI dispatch & tracking
- Deduction, charge-back, rebate processing
- Product catalog updates
- Pricing updates
- Diversity validation and tracking
- Sustainability
- Approval workflows
- Reports & dashboards
No matter your industry, company, or supply chain needs, vendor portals provide a vehicle for online 24/7/365 vendor self-service and collaboration that deliver the information both parties need for efficient transactions and streamlined dispute resolutions.
To maximize your ROI and manage change with your vendors and supply chain, implement a portal in a phased approach, tackling the high-value processes first and adding on as you go. Choose a flexible and scalable portal to fit your dynamic business and strengthen your supply chains while delivering a high return on investment through increased vendor self-service.
To learn how your organization can benefit from a vendor portal, contact ICG or schedule a demo for you and your team!